Legal Agreement
    Legal & Compliance

    Terms of Service

    Rules and guidelines for using our platform. Last updated: 6/16/2026

    Contents

    Contents

    1. Acceptance of Terms

    By accessing or using the ONEMOVEMENT platform, website, and associated services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Services. These Terms govern your use of the platform as a general user, business owner, nonprofit representative, or community member.

    2. User Accounts and Responsibilities

    When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

    You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.

    If you are creating an account or claiming a listing on behalf of a business, nonprofit, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

    3. User-Generated Content and Directory Listings

    ONEMOVEMENT allows users to post content, including business listings, reviews, opportunities, events, messages, and profile information ("User Content"). You are solely responsible for your User Content and the consequences of posting or publishing it.

    • Ownership: You retain ownership of any intellectual property rights that you hold in your User Content. By posting User Content, you grant ONEMOVEMENT a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Service.
    • Accuracy of Listings: Businesses and nonprofits are responsible for ensuring their directory listings are accurate, up-to-date, and not misleading. ONEMOVEMENT reserves the right to remove or modify listings that violate our policies or are deemed inaccurate.
    • Prohibited Content: You agree not to post content that is illegal, offensive, defamatory, infringes on intellectual property rights, or violates the privacy of others.

    4. Interactions Between Users (Release of Liability)

    ONEMOVEMENT acts as a platform to connect community members, businesses, and nonprofits. We do not endorse, guarantee, or assume responsibility for any products, services, or opportunities offered by users or businesses on the platform.

    Any interactions, transactions, or disputes between you and other users (including businesses) are solely between you and the other party. You agree that ONEMOVEMENT is not responsible for any loss or damage incurred as the result of any such interactions. In the event of a dispute, you release ONEMOVEMENT (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

    5. Communications & A2P SMS Policy

    By providing your phone number and opting in, you consent to receive communications from ONEMOVEMENT, including text messages (SMS), phone calls, and emails.

    • Message Frequency: Message frequency varies based on your interaction with our platform.
    • Rates: Standard message and data rates may apply depending on your mobile carrier plan.
    • Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP". After sending "STOP", you will receive one final confirmation message, and no further messages will be sent unless you re-subscribe.
    • Help: If you need assistance, reply "HELP" to any of our messages or contact our support team.
    • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

    We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

    6. AI Services & Call Recording

    Our Services include the use of Artificial Intelligence (AI) for call handling, customer support, and platform interactions.

    • Acknowledgment of AI Interaction: You acknowledge and agree that when you call our support lines or receive calls from us, you may be interacting with an AI voice agent rather than a human representative.
    • Consent to Recording: ALL CALLS MAY BE RECORDED AND TRANSCRIBED. By interacting with our phone systems (both human and AI-driven), you explicitly consent to the recording, transcription, and processing of your voice and conversation for quality assurance, training, and service delivery purposes.
    • Accuracy: While we strive for accuracy, AI-generated responses may occasionally contain errors. We do not guarantee the absolute accuracy of information provided by AI agents.

    7. Acceptable Use Policy

    You agree not to use the Services to:

    • Violate any local, state, national, or international law.
    • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
    • Submit false or misleading information.
    • Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
    • Spam, phish, pharm, pretext, spider, crawl, or scrape.
    • Interfere with or disrupt the integrity or performance of the Service or third-party data contained therein.

    8. Intellectual Property

    The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of ONEMOVEMENT and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ONEMOVEMENT.

    9. Termination

    We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

    If you wish to terminate your account, you may simply discontinue using the Service or contact us to delete your account. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    10. Indemnification

    You agree to defend, indemnify, and hold harmless ONEMOVEMENT and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Service, by you or any person using your account and password, or (b) a breach of these Terms, or (c) User Content posted on the Service.

    11. Limitation of Liability

    In no event shall ONEMOVEMENT, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

    • Your access to or use of or inability to access or use the Service.
    • Any conduct or content of any third party on the Service.
    • Any content obtained from the Service.
    • Unauthorized access, use or alteration of your transmissions or content.

    12. Disclaimer

    Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

    13. Governing Law and Dispute Resolution

    These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

    Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in a mutually agreed location. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

    14. Contact Us

    If you have any questions about these Terms, please contact us at:

    connect@onemovement.com