Privacy Policy

Welcome to ONEMOVEMENT ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services, including our business directory, community features, communication tools, and artificial intelligence (AI) features.

Because ONEMOVEMENT is a platform designed to connect users, businesses, nonprofits, and community members, certain information you provide will be shared publicly or with other users. Please read this policy carefully to understand how we handle your data.

We collect personal information that you voluntarily provide to us when registering on the platform, creating a business or nonprofit listing, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

• Personal Data: Name, email address, phone number, physical address, profile pictures, and biography.
• Business Data: Business name, address, contact information, operating hours, service areas, media (logos, photos, videos), and verification documents.
• Credentials: Passwords, password hints, and similar security information used for authentication and account access.
• User-Generated Content: Reviews, posts, opportunities, event listings, messages, and any other content you publish on the platform.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, device identifiers, pages visited, and search queries.
• Communication Data: Records of your communications with us and other users, including SMS messages, emails, direct messages, and phone calls.

ONEMOVEMENT is a community-driven ecosystem. By design, certain information you provide is intended to be shared publicly or with other registered users:

• Public Profiles: Your basic profile information (name, avatar, public bio) may be visible to other users.
• Business & Nonprofit Listings: Information you provide for a directory listing (business name, address, contact info, media, services) is public and can be viewed by anyone on or off the platform.
• Opportunities & Events: Jobs, collaborations, and events you post are publicly accessible to facilitate connections.
• Interactions: When you interact with a business, post a review, or participate in the community feed, your actions and associated profile information may be visible to others.

Please exercise caution when deciding to disclose personal information in public areas of the platform.

As part of our services, we utilize Application-to-Person (A2P) SMS messaging to send you important updates, notifications, and marketing communications (where consented). We strictly adhere to A2P 10DLC compliance standards.

You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. For assistance, reply "HELP".

We utilize advanced Artificial Intelligence (AI) technologies to handle inbound and outbound phone calls, provide customer support, and improve our services.

• Call Recording & Transcription: When you interact with our AI voice agents, your calls may be recorded and transcribed for quality assurance, training, and service fulfillment purposes.
• Voice Data Processing: Your voice data and conversation transcripts are processed by our AI systems to understand your requests and provide appropriate responses.
• Consent: By interacting with our AI call handling systems, you explicitly consent to the recording, transcription, and processing of your voice data as described in this policy.

We use the information we collect or receive to:

• Facilitate account creation, logon processes, and role verification.
• Provide, operate, and maintain our platform, including the business directory and opportunity boards.
• Improve, personalize, and expand our platform through analytics and user feedback.
• Process business claims, verifications, and referral tracking.
• Communicate with you for customer service, platform updates, and policy changes.
• Send you text messages and push notifications based on your preferences.
• Find and prevent fraud, spam, and abuse within the community.
• Comply with legal obligations and enforce our Terms of Service.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Other Users: Public profile and listing data is shared with other users to facilitate the ONEMOVEMENT ecosystem.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

As stated above, we never share or sell your SMS opt-in data or phone numbers to third parties for their own marketing purposes.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including role-based access controls and secure storage architectures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can review, change, or terminate your account at any time by logging into your account settings or contacting us directly.

If you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.

If you have questions or comments about this policy, you may email us at: